Hire terms
Hire terms
The simple terms that apply when you hire furniture, tableware, linen or lighting from Fenwick & Rowe Event Hire.
Last updated: 1 November 2026
Quotes and bookings
Your quote confirms the pieces, quantities, dates, delivery and price for your event. A booking is confirmed once you accept the quote in writing and we receive your deposit.
Deposits and payment
A 25 percent deposit reserves your pieces. The balance is due 14 days before your event. Bookings made within 14 days of the event are paid in full when confirmed.
Changing your order
You can add pieces at any time, subject to availability. Quantities can be reduced up to 14 days before your event at no charge.
Delivery, setup and collection
We deliver and collect within the time slots agreed in your quote. Please make sure someone is available to receive the delivery and that the access details in your request are accurate, so our crew can work safely and on time.
Looking after hired pieces
Hired pieces stay in your care from delivery until collection. Please keep them indoors or covered in wet weather, return tableware scraped and stacked in its crates, and keep linen dry.
Breakages and losses
Items that are broken, lost or returned unusable are charged at the replacement cost shown on your quote. We always talk you through any charges before invoicing.
Cancellations
Deposits are non-refundable. Cancellations made within 14 days of the event are charged in full, as the pieces have been reserved for your date.
Questions?
Email hello@fenwickandrowe.co.uk or call 01632 960 014 and we will be glad to help.